Update profile information and
access the levels website & App

Please click the update profile information button to send your current information. We'll update our database and will send login details to the email address that you provide, so that you can access the account features on our website and mobile app.

To download our app, visit the Apple App Store or Google Play Store and search for Levels Gym. After you receive your account login, you will be able to log in to the app. Do not create a new account as it will not link to your current member profile. 

Cancel membership

Complete the required form below to submit your membership cancellation request. Your request will be processed within 7 business days and confirmed via email.

Please also note our policies:

  • Cancellation requests must be made NO LESS THAN 7 business days prior to the due date of your next billing cycle.
  • If the cancellation request is made LESS than 7 business days prior to your next billing cycle, the cancellation will take affect the after the NEXT month.